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Hospitality in Fitness – Part I – Improving Client Satisfaction in Group Fitness Training

August 19, 2025

Article Members Only

This Personal Training Quarterly article shares hospitality­driven approaches to help personal trainers build connections with clients. Visit NSCA online to read more on fitness, hospitality and health news.

Personal trainers Program design Organization and Administration Testing and Evaluation Client Consultation|Assessment Professional Development Encouragement Empathy Positive Mindset Contextual Associations Client Success Motivation Group Fitness Training Hospitality

NSCA’s Coaching Podcast, Episode 62: Brian Gearity

Podcast

Brian Gearity, Program Director and Professor of the Master of Arts in Sport Coaching program at the University of Denver talks to the NSCA Head Strength and Conditioning Coach, Scott Caulfield, about the sociology of strength and conditioning. Topics under discussion include continuing education, becoming a writer, and how to coach a variety of people. Find Brian on Twitter: @DrGearity | Find Scott on Instagram: @coachcaulfield

Coaches Professional Development

Erik Hernandez | Embracing Imperfect Mentorship

Podcast

Mentorship isn’t flawless — and that’s where its power lies. Erik Hernandez, Associate Director for Sports Performance – Olympic Sports at the University of North Carolina (UNC) at Chapel Hill, has built his career on turning imperfect scenarios into lasting lessons for athletes and young coaches alike. For over 14 years at UNC, he has guided lacrosse, volleyball, and golf, adapting his voice to each culture while holding firm to shared standards of accountability and growth. Hernandez streamlines training into a three-phase model — explosive, strength, and remedial — yet emphasizes that delivery and communication matter more than complexity. He reminds athletes, “modifications are part of progress,” linking health, recovery, and seasonal demands to long-term development. For interns and early-career coaches, his advice is clear: earn mentors by serving others, and learn from every scenario, even the imperfect ones. Hear how mentorship, adaptability, and athlete health point the way forward for stronger teams and longer careers. Reach out to Coach Hernandez on Instagram: @hernandezstrength or by email: ehhernan@email.unc.edu | Find Eric on Instagram: @ericmcmahoncscs and LinkedIn: @ericmcmahoncscs Answer Bryan Mann’s “call to arms!” Many volunteer applications are open now through December 15. Step up and give back to your strength and conditioning community at NSCA.com/Volunteer.

Coaches Professional Development

NSCA’s Coaching Podcast Season 6, Episode 1: Angelo Gingerelli

Podcast

Listen in as Angelo Gingerelli, Assistant Strength and Conditioning Coordinator at Seton Hall University in New Jersey, tells the NSCA Coaching and Sport Science Program Manager, Eric McMahon, about his journey in the strength and conditioning profession. Topics include working collaboratively as a strength and conditioning staff, positive social media practices, taking on additional staff responsibilities as an adjunct professor, and working with endurance athletes. You can reach out to Coach Gingerelli on Instagram: @finish_strong_book| Find Eric on Instagram: @ericmcmahoncscs or Twitter: @ericmcmahoncscs

Coaches Professional Development

A Review of Hydration and Body Composition for Wildland Fire Suppression Aids

February 12, 2021

Article Members Only

This article explains the importance of educating and supplying firefighters with the right tools for hydration and optimal body composition to safely and effectively execute their job tasks.

TSAC Facilitators Nutrition Hydration Wildland Firefighters Body Composition

NSCA’s Coaching Podcast, Episode 66: Mike Hill

Podcast

Mike Hill, Associate Athletics Director of Sports Performance at Georgetown University, talks to the former NSCA Head Strength and Conditioning Coach, Scott Caulfield, about his journey from volunteer intern to director at Georgetown. Topics under discussion include being an integral, “off the bench” part of a team, what he looks for in new interns or new hires, and continuing education through reading and being a part of the NSCA’s Exam Development Committee. Find Mike on Instagram: @license_2_hill

Coaches Professional Development

Ashley Jackson - NSCA’s Coaching Podcast, Season 7 Episode 6

Podcast

It is time to catch up with 2019 NSCA Assistant Strength and Conditioning Coach of the Year, Ashley Jackson, on her recent career move from the University of Michigan to Texas A&M, as the Assistant Director of Olympic Strength and Conditioning. Jackson talks with NSCA Coaching and Sport Science Program Manager, Eric McMahon, about leadership pathways for coaches and how to gain professional opportunities, from mentorship to earning promotions and taking the next step in your career. This episode explains the importance of the assistant strength and conditioning coach role, not only as a career stepping-stone, but also as an opportunity to practice being both an effective leader and follower. Tune-in and learn more about how you can gain valuable leadership experience, regardless of your current career stage, through involvement with the NSCA. Use this link to look up NSCA Contributor Opportunities and get involved! You can connect with Ashley on Twitter @txstronger| Find Eric on Instagram: @ericmcmahoncscs or Twitter: @ericmcmahoncscs

Coaches Professional Development

Adam Parr - NSCA’s Coaching Podcast, Season 7 Episode 7

Podcast

Learn about expanding developmental pathways and career opportunities within Major League Soccer (MLS) in this episode of the NSCA Coaching Podcast. The Charlotte FC Head of Performance, Adam Parr, shares his experience with NSCA Coaching and Sport Science Program Manager, Eric McMahon, including the key relationships between strength and conditioning coaches, sport scientists, and international influences on the growth of soccer within North America. As athletes today become more accustomed to data feedback on their performance, Parr explains the process of effectively embedding technology in the team setting. Listen in to learn more about how you can break into a growing area of the field in professional soccer. You can connect with Adam on Instagram: @aparrfitness or LinkedIn: @adamcparr| Find Eric on Instagram: @ericmcmahoncscs or Twitter: @ericmcmahoncscs

Coaches Professional Development

NSCA’s Coaching Podcast, Episode 64: Dave Forman

Podcast

Dave Forman, Director of Strength and Conditioning at Virginia Military Institute, talks to the former NSCA Head Strength and Conditioning Coach, Scott Caulfield, about becoming a strength coach. Topics under discussion include communication with athletes, appreciating the growth as a coach over time, and creating lasting impressions and relationships with athletes. Find Dave on Twitter: @VMIStrength

Coaches Professional Development

Concurrent Cognitive and Physical Fitness Training – Part Two

March 29, 2024

Article Members Only

This article builds upon a previous article on the potential benefits personal trainers can offer clients by combining both cognitive and physical training.

Personal trainers Exercise Science Program design Professional Development

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