Retain Your Clients by Providing a Great Experience
by Jim Cleveland, CSCS
Personal Training Quarterly
November 2022
Vol 9, Issue 3
This article explains different ways personal trainers can successfully retain their clients through coaching, accountability, attentiveness, knowledge, and service.
This article originally appeared in Personal Training Quarterly (PTQ)—a quarterly publication for NSCA Members designed specifically for the personal trainer. Discover easy-to-read, research-based articles that take your training knowledge further with Nutrition, Programming, and Personal Business Development columns in each quarterly, electronic issue. Read more articles from PTQ »
References
1. Gitomer, J. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Austin, TX: Bard Press; 209-270, 1998.
2. How to accommodate different learning styles, 2022. Retrieved May 2022 from https://www.umassd.edu/dss/ resources/faculty-staff/how-to-teach-and-accommodate/how-toaccommodate- different-learning-styles/.
About the author
Jim Cleveland, CSCS
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Jim Cleveland is a fitness consultant who provides mobility,stability, and endurance testing; postural and gait assessment;lecturing; running training ...
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